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REPORTER is Asteria’s interface for querying historical agent and queue utilization data and statistics. A variety of call center metrics are available in standard report formats.




    Features include:
  • Presentation of data in summary form that is easily expanded to individual call detail
  • Reports available in data and chart formats
  • Reports may be exported to CSV or Excel formats
  • Reports may be automatically generated and sent via email at user defined intervals

Happenings

See what's new in the Asteria Software Suite 8.2

6/2/14 - The release of 8.0 falls on Asteria's 10th Anniversary and we thank all of our customers for helping to support us over the last decade. 

10/2/15 - 8.1 Released 

2/2/16 - 8.2 Released

 


 

Asteria is